Privacy policy

At a Glance: Your Privacy at Stacy Nolan

We keep your information safe, use it only to make your jewelry experience better, and never sell it. Think of it as the jewelry equivalent of a velvet-lined safe: secure, intentional, and only opened when it matters.

  • We collect only what we need (like contact info, order details, and custom project preferences).
  • We use it to process orders, remember details like your ring size, and share project updates.
  • We work with trusted partners (Shopify, payment providers, shipping services).
  • You’re always in control — you can access, update, or request deletion of your info at any time.

For all the details, keep reading below.

Last updated: August 24, 2025

At Stacy Nolan, we design fine jewelry with care — and we treat your personal information with the same attention. This Privacy Policy explains how we collect, use, and share your information when you visit our site, shop with us, or work with us on custom projects.

By using our website or services, you agree to the practices described here.

What We Collect

Depending on how you interact with us, we may collect:

  • Contact details: your name, email, phone, billing and shipping address.
  • Order details: purchases, returns, exchanges, and wishlists.
  • Payment details: processed securely through Shopify. We never store your full card information.
  • Account info: login details, preferences, and saved items.
  • Custom project info: ring size, style preferences, sketches, images, and appraisals you share with us.
  • Device & usage info: your browser, IP address, and how you use our website (cookies, analytics).

How We Use Your Information

We use your information to:

  • Process your orders and ship your jewelry.
  • Personalize your experience (for example, remembering your ring size or saved designs).
  • Keep you updated about projects, launches, and special events.
  • Improve our website and services.
  • Protect against fraud or misuse.
  • Meet legal or regulatory requirements.

Sharing Your Information

We only share your data with:

  • Shopify, who powers our online store and payment system.
  • Service providers we trust (shipping, payment processors, analytics).
  • Marketing partners (like email newsletters or social platforms) — but only to the extent you’ve consented.
  • Custom project partners (such as gem setters or appraisers), if necessary to fulfill your request.

We never sell your personal information.

Your Rights

Depending on where you live, you may have the right to:

  • Request access to the personal information we hold.
  • Ask us to correct or delete your data.
  • Opt out of marketing emails or targeted ads.
  • Request a copy of your data for portability.

You can exercise these rights anytime by emailing info@stacynolan.com.

Security & Retention

We use secure systems to protect your data. While no system is perfect, we take appropriate steps to keep your information safe.

We keep your data only as long as needed — for example, to complete your project, fulfill legal obligations, or maintain your account.

Cookies & Tracking

Like most websites, we use cookies and similar tools to personalize your browsing and shopping experience. You can manage these in your browser settings.

Children’s Privacy

Our site is not directed at children. We do not knowingly collect information from anyone under the age of majority in your region.

International Use

Because we work with clients around the world, your information may be transferred outside your home country, including to Shopify’s servers in the U.S. and Canada.

Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll post the revised version here with the updated date.

Contact Us

Questions? We’d be happy to help.
info@stacynolan.com
8601 Lincoln Blvd, Ste 180-536, Los Angeles, CA 90045, USA

Mobile Terms of Service

A Note from Stacy Nolan
By joining Stacy Nolan SMS, you’ll receive private invitations, early access to jewelry collections, and special offers reserved for our inner circle. Messages will be rare, personal, and always meaningful—never clutter. Think of it as a direct line to our studio, where we share only what’s worth your attention.

Stacy Nolan, LLC
Last updated: Aug. 24, 2025

The Stacy Nolan, LLC mobile message service (the "Service") is operated by Stacy Nolan, LLC (“Stacy Nolan, LLC”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Stacy Nolan, LLC’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Stacy Nolan, LLC through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Stacy Nolan, LLC. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18557961970 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Stacy Nolan, LLC mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18557961970 or email info@stacynolan.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.